Connect with Help

Please consider the following options to most quickly and effectively meet your needs.

Advice & Consultation

Looking for a partner to help solve a course design challenge or use technology to support learning?

The IDC collaborates with instructors, staff, and departments in UW-Madison’s College of Letters & Science to create modern and effective learning experiences using established course design principles and technical expertise. Meet with us. Consultations typically last 45-minutes and take place virtually. We listen carefully to make recommendations for your specific context.

Schedule a Consultation

Technical Help

Looking to resolve a technical issue with Canvas, Zoom, Piazza, Kaltura, or other learning technology?

The Help Desk provides free tech support and troubleshooting help with your computing needs, including common questions about Canvas, Zoom, Piazza, Kaltura, and all other UW-Supported learning technologies. Reach the Help Desk by phone, email, chat, or in-person at 1210 W. Dayton Street. Use the Dayton Street entrance and the Help Desk is located through the first doorway to the right.

Contact Help Desk